Client Success Manager
The candidate should live and breathe in the digital space.
We are looking for someone who is excited about the impact digital & social media activities can have for a brand and business. Someone who is excellent with time management and organization and most of all, a team player.
Our account strategists are responsible for client deliverables – the flag bearer of our commitment to the client to go above and beyond their expectations. We are looking for someone who is energetic and organized, in equal measure.
Some direct responsibilities of the role include:
- Ideate, plan & execute on campaigns for clients
- Research competition & market to generate new ideas
- To plan monthly workflow & get go-ahead from the client with inputs
- Assign approved posts/campaign assets to copywriters, design team & content team (clear briefs & timelines)
- To ensure deliverables are met with on time & execution planned workflow, including posting
- Client success & expectation management is a core responsibility