Operations and Business Process Management
We Run your Ecommerce Business. Flawlessly.
Running an eCommerce store can get tricky, especially when there are multiple channels involved, vendors to liaise with, and inventory to take care of. As an ecommerce consultancy in India, we can take care of your ecommerce operations from start to end.
We will help you meet regulations, keep your customers satisfied, and keep your business running smooth.
We can be an extended arm for your business
Ecommerce is a complete business in itself. You might not have the resources to invest in a full-fledged operations team. But that shouldn’t hold you back from reaching millions of potential customers out there. We will work as your extended team, providing reliable ecommerce operations management, at really affordable prices.
What is the cost? We have multiple payment tiers depending on your needs. Talk to us and let us discuss a mutually beneficial partnership.
What all can we handle?
From inventory management to order dispute settlement
We will keep your stock up to date, track shipments, resolve disputes, handle returns, and everything else that’s needed for a smooth customer experience.
Smooth partner integrations
Most times, you would need to partner with different vendors to have a comprehensive range of products in your ecommerce store. Happy partners translate to smooth operations. Our ecommerce operations management includes integration support for vendors and partners, along with a dedicated helpdesk if necessary.
Content management that wins you customer
We make sure every product has appealing photos, well written descriptions, and the right availability status. Catalog management and content syndication is a big part of our ecommerce operations management services.
Helpdesk for customer support
Your customers might need help with returning a product. Or they might have an issue with payment processing. They could simply need information on bulk-ordering too. A dedicated helpdesk can win the trust of your customers, and lead to better sales.
According to recent surveys, 90% of Indian consumers said trust is the biggest issue when they shop online.
We win that trust for you, with customer support that actually solves their issues.
We make ecommerce smoother
We bring our years of experience in the ecommerce industry to help you run a smoother online business. As an ecommerce operations coordinator, we will never let bottlenecks happen.
You can trust us with running your online business. Many others have. Get in touch for information on pricing and how we can help you out.