7 Questions You Should Ask Before Hiring a Web Development Company

web development company

Your website gives an insight of your business to prospective customers. Their judgment about your website guides their purchasing decision. However, with so many web development companies offering their services, it becomes difficult to pick the right one.

This is why it is important to ask the correct questions before hiring a web development company.

Do you custom design websites or use pre-made templates?

Some businesses require a unique look and functionality and prefer a website designed from scratch in order to meet their specific business needs. Other businesses want to save money and do not mind a simple pre-designed template. It is important to discuss your business and website needs with the developers before making a hiring decision.

How do you base your pricing and what will it include?

Some web developers work on a flat fee basis while some charge hourly. It is important to understand their payment policy and also how they bill ‘extra features’ that are outside the project’s initial scope. Some web development companies tend to underbid a project and then expect to be paid extra on later discoveries. While some companies do detailed research and give huge pricing upfront. Different developers have a different pricing structure, which also makes it necessary to clarify what all features are included in the price .i.e. a list of deliverables.

How long have you been in business

The length of time for which the company has been in business also decides their level of expertise and competency in handling businesses. It usually takes a couple years for a team of developers to settle on a set of technology and become experts. A company that hasn’t been in business for much longer will not have a web solution as reliable as a team that has been together and focused on the same core set of technology for a long time. A company that hasn’t been in business for much longer and is still in its learning stage, may not have the experts or the expertise required to complete your project.

Can you provide references of works done for other clients?

It is always a good practice to look at the proficiency of the company before making a huge investment in them. Going through websites made by them for other clients will give you a glimpse of the versatility of the firm in terms of design. You can judge the functionality and ease of navigation of their finished sites as well as if older clients were satisfied with their work. It will help you decide if your requirements match what they create.

Who will be working on my website?

The team that discusses your website needs with you may not be the same team that works on it. In order to avoid any errors caused due to miscommunication, it is better to ask who exactly will be working on your project. Knowing their competency, qualifications, and areas of expertise will give you an idea of what to expect from the finished website.

How long will it take to complete my project?

Usually, the amount of time required to design a website is based on the number of specifications that are asked for and also on how quickly you provide the team with the information and content that they require. However, it is important to take a deadline from them and also discuss what happens if they are unable to meet it. If the web development company claims to finish the work in unusually short time, it could lead to a compromise on quality.

What is the process that you will follow while handling my project?

A firm’s process and system of working is a sign of its reliability, consistency, and quality. You can ask if the team is willing to give you continuous updates and reports of the progress on your project as well as ask for feedback along the way of building. These questions will help you understand how the company functions.


The best way to pick the right web design company for your business is to go through a proper hiring process similar to hiring employees. This will help you ask the right questions, ask for references, review performances and pick a results-oriented partner to help you get desired results so that you can get significant returns on your investment.

If you are looking for a web development agency that can be trusted to give you quality results and help you build a good brand image through your website, contact us to help make your work easier.

Also Read: [Infographics]: 10 Benefits of Hiring a Professional Web Design Company

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